Call Center Inside Sales Representative

Located in Mobile, AL

Salary: $22-24/hr

POSITION OVERVIEW

The Call Center Inside Sales Rep is responsible for generating and capturing product sales through a multitude of lead channels including but not limited to; meeting face-to-face with potential or existing customers in their assigned territory, web, referral, tradeshow, email campaign, advertisement, sales prospecting, and phone-in channels for all client brands. The candidate is expected to meet and exceed sales objectives by maintaining, pursuing and closing leads in their pipeline and developing a network of contacts to grow future sales.

DUTIES, RESPONSIBILITIES, SKILLS AND ABILITIES

· Identify and understand sales channels, markets and new prospect opportunities.

· Follow a proven sales process with a positive attitude, passion, and commitment.

· Drive sales of all products, by developing, identifying, and securing all relevant direct sale opportunities and manage all phases of the sales pipeline.

· Complete 75-100 outbound contacts daily via phone, email, text or other means.

· Maintain a comprehensive knowledge of our products and services, and how they can benefit our customers.

· Develop strategies and techniques for improving selling proficiencies.

· Learn and understand how to effectively introduce and sell all client products, including new products, procedures, services and tools, by attending departmental and training meetings.

· Study and learn how to differentiate client products from the competition.

· Communicate effectively with customers and new prospects and build trust-based relationships.

· Respond effectively and in a timely manner to customer needs.

· Support customers after initial sales to ensure satisfaction and realize opportunities for further sales.

· Compose sales quotations, sales contracts and general business correspondence.

· Schedule call-back appointments and reach out to new lead prospects and accurately enter all details in the CRM.

· Communicate with new and existing prospects regarding new product launches, sales promotions, etc.

· Maintain professionalism, diplomacy, sensitivity and tact, representing client in a positive manner at all times.

· Continually update and maintain all leads with verified, accurate information within the CRM.

REQUIREMENTS

· 2+ years’ experience in a sales or sales related field

· Excellent knowledge of MS Office

· Familiarity with CRM practices, along with ability to build productive, professional relationships

· Highly motivated and target-driven with a proven track record in sales

· Excellent selling, communication and negotiation skills

· Prioritizing, time management and organizational skills

· Ability to create and deliver presentations tailored to the audience

· BS/BA degree or equivalent preferred, not required

 

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