Office Administrator

Located in Wilkes Barre, PA

Salary: 16.00

Summary:
Responsible for providing administrative support and coordinating dispatch operations for repair and maintenance services. Acts as the central communication point between customers, technicians, and management to ensure timely and efficient service delivery.

 

Schedule:

• Monday - Friday, 9am-5pm

Location:

• Wilkes Barre, PA

Payrate:

• $16.00

 

Key Responsibilities:

• Answer phones, emails, and service requests, documenting all work orders.

• Dispatch repair technicians based on location, skills, and availability.

• Maintain service schedules, track job progress, and update customers on status.

• Process invoices, purchase orders, and service documentation.

• Maintain accurate records of work orders, service logs, and inventory.

• Support office functions such as filing, correspondence, and report preparation.

Skills & Qualifications:

• Strong organizational and multitasking abilities.

• Excellent verbal and written communication skills.

• Proficiency in scheduling/dispatch software (or willingness to learn).

• Knowledge of basic office software (Word, Excel, Outlook).

• Customer service oriented with problem-solving skills.

• Prior experience in service dispatch or facilities management a plus.

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