Billing Specialist

Located in Cottage Grove, OR

Salary: 20.00

Customer Service Representative/Billing Specialist to answer phone calls and assist with office work/billing. This individual will work Monday through Friday from 9:00 am-5pm, or hours agreed upon between employee and owner. Employee will report to the business owner.

Requirements:

• High school diploma or equivalent required
• Exceptional organizational skills and attention to detail
• Exceptional phone and customer service skills
• Excellent verbal and written communication skills
• Prior administrative office or DME experience a plus
• Basic computer and software skills
• Be able to lift 15-20 lbs independently

 

Duties and Responsibilities:

• Comply with all applicable policies, procedures, and patient protocols.
• Work on outstanding claims through accounts receivable
• Work denied claims and submit them to proper insurance company
• Participate in educational and professional programs to maintain knowledge
• Educate patients in proper use and care of equipment
• Maintain rapport with physicians and office staff
• Assist in resolving patient equipment problems
• Develop technical knowledge of durable medical equipment
• Answer calls, insurance verifications, filing, orders, mailing, faxing
• Order products and office supplies as needed
• Maintain clean, stocked showroom
• Organize and maintain storage area

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