Electrical Service Manager

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Located in Ashland, VA

Salary: $85,000 - $95,000

Master Electrician – Residential & Commercial Service

We are seeking an experienced Master Electrician to provide technical leadership, oversee journeymen electricians, and ensure high-quality electrical service work across residential and commercial projects. This role is ideal for someone who excels in supervision, training, code compliance, and customer communication.


Responsibilities

  • Supervise and train up to four journeymen electricians, reviewing their work and ensuring safe, accurate, and compliant service delivery.
  • Serve as the company’s Qualifying Individual (QI) and ensure all work meets NEC and Virginia code requirements.
  • Lead daily service operations, troubleshoot electrical issues, support technicians in the field, and maintain consistent quality across multiple job sites.
  • Communicate clearly with homeowners to explain work, build trust, and ensure customers feel safe and informed—not pressured.
  • Support occasional after-hours or emergency service needs as required.

Expected Results

  • High-quality, code-compliant work that consistently passes inspection.
  • Journeymen show measurable improvement in skill, accuracy, and independence.
  • Strong customer satisfaction through clear, respectful communication and safe service practices.

Equipment Used

  • Diagnostic tools such as multimeters, clamp meters, circuit analyzers, and insulation testers.
  • Power tools including drills, impact drivers, knockout sets, and conduit benders.
  • Installation tools including torque wrenches, wire strippers, crimpers, fish tape, and labeling tools.
  • Safety equipment including PPE, lockout/tagout devices, insulated tools, and standard jobsite protective gear.
  • Jobsite technology and mobile devices for documentation and communication.

Skills Required

  • Strong NEC and Virginia code knowledge with advanced troubleshooting ability.
  • Effective leadership skills with proven experience supervising or training electricians.
  • Clear, customer-friendly communication that builds trust and ensures a positive service experience.
  • Ability to manage multiple job sites, support teams, and maintain high standards of work quality.

Experience Required

  • Active Virginia Master Electrician License (DPOR).
  • At least eight years of electrical experience in both residential and commercial environments.
  • Prior experience supervising electricians or electrical crews.
  • Hands-on experience with panel upgrades, service changes, generators, 3-phase systems, and commercial lighting.

Education Required

  • Completion of training and requirements necessary to obtain a Virginia Master Electrician License.
  • Ongoing CEUs as required to maintain licensure.

Hours

This full-time, in-person position follows standard daytime hours, with a weekly Thursday afternoon check-in. Occasional after-hours or emergency service may be required based on customer needs.


Compensation & Benefits

  • $85,000–$95,000 per year
  • 401(k) with matching
  • Health, dental, vision, and life insurance
  • Paid time off
  • Additional incentives may be available based on experience

 

Express Office: Richmond (North-West End)
2120 Staples Mill Road
Suite 301
Richmond, VA 23230
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