IT Help Desk Specialist

Top Job

Located in Boise, ID

Salary: $20/hr.

Express is seeking an IT help desk specialist for a medical clinic.  Job duties include:

• Providing first level technical support and troubleshooting assistance to end users via phone, email, and chat for desktops, handhelds
• Documenting issues and escalating complex problems to appropriate technical teams
• Providing IT service desk phone coverage
• Providing technical support for Microsoft Office, Adobe, and in-house application systems

 

Skills:

• 1+ year working on a help desk supporting users in a large business environment, including desktop PC/network clients, network printing
• Knowledge of Windows 10, VDI, Microsoft 365, mobile devices, line of business apps
• Knowledge of Active Directory Tools, group policy, etc.
• Strong customer service skills
• Any experience in large financial, healthcare, or tech institution is a plus

 

Other details:

• Schedule is Monday-Friday, 8am-5pm
• 1 year contract with possible extension
• Pay rate is $20/hr.

 

If you are interested in and qualified for this opportunity, please call or text “help desk” to (208) 343-7552 and/or fill out the online application.  Express Employment is an Equal Opportunity Employer offering benefits from the first day of employment, including medical, vision, dental, life insurance, 401(k), referral bonuses, and direct deposit.

Apply Now