Business Development Agent

Located in Pueblo, CO

Salary: $18.00

We are seeking a motivated and personable individual with an upbeat, pleasant, and welcoming demeanor. This role is ideal for someone who thrives in a customer-focused environment and possesses strong communication and organizational skills. Basic computer proficiency, including experience with Microsoft Office applications, is required.

Key Responsibilities (including but not limited to):

·         Answer incoming calls for the Service and Parts departments and route them to the appropriate team members

·         Schedule and confirm service and repair appointments via phone and in person

·         Collaborate with the Service Manager and Service Advisors to ensure exceptional customer care

·         Verify and update customer information in the database accurately

·         Make outbound calls to notify customers of special-order parts arrivals and assist with scheduling appointments

·         Conduct post-service follow-up calls to ensure customer satisfaction

·         Review and confirm online appointments, ensuring all information is accurate and complete

Qualifications:

·         Strong customer service and interpersonal skills

·         Excellent verbal and written communication abilities

·         Detail-oriented with strong organizational skills

·         Ability to multitask in a fast-paced environment

·         Proficiency in Microsoft Office and basic computer systems

Schedule:

·         Pay Rate: $18.00 per hour

·         Schedule: Monday through Friday, 9:00a.m.-6:00p.m. or 9:30a.m.-6:00 p.m. (Flexible) with every other Saturday 8:00 a.m.-12:00p.m.

Please contact: Sydney Tanaka at 719-545-9120 or email resume to: Sydney.tanaka@expresspros.com

 

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