Inside Sales Rep
Top Job
Located in Marietta, GA
Salary: $18/hour +
Hiring: Inside Sales representative
Monday Friday 8am - 5pm
Pay: $18/hour
Location: Marietta
Essential Functions & Responsibilities:
Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment.
Maintains responsibility of orders from quotation to collection:
o Select and specify a variety of products utilizing a variety of Company and vendor supplied tools/software.
o Responds to customer inquiries.
o Processes customers orders and send order acknowledgements.
Review customer purchase orders for special conditions/documentation
o Checks availability and verifies ship dates.
o Increases order size by suggesting related items, explaining features, and checking customers buying history.
Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery.
Negotiates pricing and delivery with vendors when necessary.
Works closely with Outside Salesman in soliciting business, executing order transactions and maintaining superior customer service levels.
Communicates effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing work load when possible, picking incoming phone calls, etc.)
Maximizes gross margin by ensuring that Company gets paid for superior service, problem solving, and technical expertise.
Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customers promised delivery date.
Other duties as assigned by Management.
Preferred Education/Experience:
Bachelors Degree preferred.
1-3+ years experience in Customer Service related Industry preferred, experience in an Inside Technical Sales/Customer Service role with an Industrial Distributor a plus.
Express Office: Marietta
1395 South Marietta Parkway
Building 400, Suite 214
Marietta, GA 30067
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