Office Support/Customer Service

Located in Gardena, CA

Salary: $20.50 to $21.00 an hour

Express Employment of Downey is currently seeking CUSTOMER SERVICE/OFFICE SUPPORT reps for a logistics company in the city of Gardena, CA!

Schedule: Morning and night shift available (6AM or 3PM start time)

Pay: $20.50 to $21.00 an hour (depending on shift)

Employment Type: long-term, temp to permanent hire

Qualifications:

• 3 years office admin/customer service experience within a 3PL environment STRONGLY PREFERRED (retail or fast food experience NOT applicable)
• Strong data entry skills
• Fluent English required (Spanish is a plus)
• MS Office proficiency is a MUST
• Ability to follow instructions

Responsibilities:

• Provide excellent customer service at all times and address concerns or issues in a timely and professional manner
• Continuously identify service gaps, give recommendations and implement solutions
• Work collaboratively with cross-functional teams to achieve common goals and objectives
• Maintain and build strong relationships with vendors and suppliers
• Work with supervisor/manager to execute initiatives to improve order fulfillment processes and increase efficiency
• Other tasks as needed or assigned (MUST BE ADAPTABLE)

Express provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

***We will consider for employment all qualified applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance***

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