Counter Customer Service Rep - Bilingual Preferred

Located in Tampa, FL

Salary: $17-$18/HR based on experience

Counter Customer Service Rep - Bilingual Preferred

Pay: $17–$18 per hour (based on experience)

Schedule: Monday–Friday, 7:30am–4:30pm

Position Overview

We are looking for a dependable and customer-focused Counter Customer Service Rep to support daily front-counter operations. This role requires someone confident, professional, and comfortable interacting with a wide range of customers while maintaining excellent service. Strong bilingual communication skills and good memorization abilities are essential.

Key Responsibilities

• Assist customers at the sales/service counter with orders, questions, and product needs

• Answer phones and provide accurate information in a professional manner

• Perform basic computer tasks and data entry for orders and customer records

• Interact confidently and professionally with customers in a busy environment

• Maintain a clean, organized, and customer-ready counter area

• Communicate effectively with customers and team members in both English and Spanish is a plus

• Memorize product information, pricing, and common customer needs to improve service efficiency

• Provide friendly, efficient service while following company policies and procedures

Qualifications

• Customer service or counter-sales experience preferred

• Bilingual (English/Spanish) preferred but not required

• Strong memorization skills and the ability to retain product and process information

• Ability to stay calm, professional, and confident with all customer interactions

• Basic computer skills and comfort with data entry

• Reliable, punctual, and able to work the full 7:30am–4:30pm schedule

Apply Today

If you’re a customer-focused professional looking for a stable, full-time opportunity, apply today to be considered for this role.

Apply Now