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Located in Fort Myers, FL
Salary: $17
Fort Myers, FLPay: $17/hourSchedule: Monday–Friday, 7:00 AM–6:00 PMMust be flexible to work a schedule within these hours.
Express Employment Professionals is currently recruiting for a BDC Service Representative for a well-established automotive dealership in Fort Myers.
We are looking for someone with automotive-related customer service, BDC, service scheduling, dealership, or service advisor experience who enjoys working with customers and is comfortable managing a busy schedule.
Schedule vehicle service appointments by phone and computer
Answer incoming customer calls and provide excellent customer service
Assist customers with questions regarding service appointments
Make reminder and follow-up calls to customers
Enter and maintain service appointments in the computer system
Communicate professionally with customers regarding their vehicle service needs
Provide a positive customer experience throughout the scheduling process
Previous automotive-related customer service or BDC experience required
Experience scheduling automotive service appointments preferred
Strong customer service and communication skills
Comfortable handling a high volume of phone calls
Computer proficient and able to learn dealership scheduling systems
Professional, dependable, and organized
This is a long-established automotive dealership with a strong reputation and an opportunity to become part of a winning team.
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