IT Support Specialist

Located in Tualatin, OR

Salary: $25

IT Support Specialist

Location: Tualatin, OR
Job Type: Full-Time

Pay: $25

About Our Client

Our client is a technology-driven organization serving professionals in the property management space. They provide software solutions that help simplify vendor relationships, improve operational efficiency, and ensure compliance. With a strong focus on reliability, innovation, and trust, our client continues to grow and invest in both their technology and their people.

Position Overview

The IT Support Specialist plays a key role in supporting internal teams by maintaining technology systems and ensuring employees have the tools they need to work effectively. This position is responsible for day-to-day IT support, system maintenance, hardware and software deployment, and contributing to larger technology initiatives that improve efficiency and security.

This role offers a mix of hands-on technical support, collaboration with third-party vendors, and involvement in projects focused on automating and modernizing IT processes.

Key Responsibilities

• Provide technical support through a ticketing system, chat, remote sessions, and occasional phone support
• Troubleshoot issues related to hardware, software, peripherals, and network connectivity
• Install, configure, maintain, and monitor Windows servers, Windows and macOS workstations, and network equipment
• Deploy and provision laptops, mobile devices, and user accounts for new employees
• Manage and maintain accurate inventory of IT assets and equipment
• Assist with evaluating, selecting, and implementing new technology solutions
• Support endpoint security, mobile device management, and governance tools
• Work with third-party IT vendors to ensure performance, security standards, and service agreements are met
• Document and track compliance with internal information security policies
• Participate in ongoing IT projects and additional duties as assigned

Work Arrangement:

• Onsite support required
• Hybrid schedule (3 days onsite / 2 days remote) may be available after 90 days with manager approval

Qualifications

• Strong experience supporting Windows and macOS environments
• Working knowledge of cloud-based IT systems and network infrastructure
• Experience with endpoint security, device management, and system monitoring tools
• Familiarity with hardware installation, software deployment, and troubleshooting
• Excellent written and verbal communication skills
• Strong customer service mindset with the ability to explain technical concepts clearly
• Highly organized with the ability to manage multiple tasks and priorities
• Collaborative, adaptable, and proactive problem-solver

Education & Experience

• Bachelor’s degree in Information Technology or a related field, or equivalent professional experience
• 3–5 years of experience in an IT support, technical, or systems administration role

Apply Now!

1. Call and speak to Dylan Johnson at 503-612-1800, M-F 8 AM-5 PM
2. Email your resume to jobs.westtualatinor@expresspros.com

Apply Now