Customer Service / Data Entry

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Located in Worchester, MA

Salary: 18.00 to 20.00

 Customer Service / Data Entry Specialist

Location: Worcester, MA
Job Type: Full-Time / Part-Time

Job Summary
We are seeking a reliable and detail-oriented Customer Service / Data Entry Specialist to join our team in Worcester, MA. In this role, you will be responsible for assisting customers, processing information, and maintaining accurate records in company databases. The ideal candidate has strong communication skills, excellent attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities

  • Provide excellent customer service via phone, email, or in person

  • Enter and update customer information and records in databases

  • Process orders, applications, or service requests

  • Verify data accuracy and correct errors when necessary

  • Maintain organized files and documentation

  • Respond to customer inquiries and resolve basic issues

  • Support administrative tasks as assigned

Qualifications

  • High school diploma or equivalent required

  • Previous customer service or data entry experience preferred

  • Strong typing and computer skills (Microsoft Office, Excel)

  • Excellent communication and interpersonal skills

  • Strong attention to detail and accuracy

  • Ability to multitask and manage time effectively

Benefits

  • Competitive hourly pay

  • Paid training

  • Flexible schedule options

  • Opportunities for growth and advancement

How to Apply
Interested candidates should submit their resume to bela.blunt@expresspros.com

Express Office: Worcester
1241 Main Street
Suite 5
Worcester, MA 01603
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