Bilingual Sales Administrative Assistant

Top Job

Located in Ottawa, ON

Salary: $45,000 - $55,000

Our client, an industrial company located near Hawthorne Road and Walkley Road, is currently looking for a friendly and dedicated Bilingual Customer Service Representative to join their team on a full-time basis. The ideal candidate is fluently bilingual (English/French), has strong customer service skills and experience, and wants to join an established company with a loyal and regular customer base. 

***Please note this is not a work-from-home position.***

Required skills and qualifications: 

• Must be fluently bilingual (English / French)
• Previous experience in the construction, kitchen cabinet, and/or commercial millwork industry considered a strong asset
• 1 year of customer service experience required, with the ability to build rapport with clients
• Experience with CRM software considered an asset
• Basic experience with MS Excel
• High School diploma required
• Team player mentality

Duties may include, but are not limited to: 

• Providing customer service and support to allocated group of dedicated client accounts (50/50 – English/French)
• Entering customer orders into the company’s system
• Occasionally purchasing special orders from suppliers
• Entering data into CRM and MS Excel spreadsheets
• Following up on outstanding quotes with clients
• Some administrative tasks as required (filing, scanning, sorting paperwork, etc.)
• Other duties as assigned 

Benefits and perks:

• Health benefits, Life Insurance, Long-term and Short-term disability insurance
• Profit sharing program based on the annual profitability
• Tight knit team (not “just a number” in a huge corporation)
• Loyal and friendly repeat customers
• Free parking
• Located within minutes of the highway
• Sense of independence with some collaboration as well

The salary for this position ranges from $45,000 - $55,000 based on experience.

Work Schedule: Monday to Friday - 8:00am to 4:30pm

If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume.  Must be able to provide 2 work-related references. 

We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.

Express Employment Professionals is an Equal Opportunity Employer.

Our selection process includes AI-enabled tools for screening based on keywords and minimum qualifications. A human decides who moves forward.

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