Customer Service Representative

Top Job

Located in Mississauga, ON

Salary: 23.00/hr+

Manufacturer in the Mississauga area is looking for a customer service representative to join their organization on a temporary to permanent basis.  This role is ideal for anyone with 2-3 years of experience working in a customer service role within the manufacturing and/or distribution industry. 

 

What’s Offered:

 

• $22/hr.+ (Depending on experience)
• In Office – Monday to Friday, 8:00am to 4:30pm
• Opportunity for development, training and growth
• Client offers benefits, paid vacation and additional benefits once taken on permanently

 

Key Responsibilities:

 

• Supporting customers via phone, email and online portals
• Entering customer service orders in the systems
• Responding to inquiries regarding shipment updates, quoting/pricing, providing updates and product information
• Working with production team to ensure orders are being shipped in a timely manner and updating customers of any foreseeing issues
• Work with graphics team to ensure customer files are received and are correct for production
• Work with sales team to ensure new clients are onboard smoothly
• Other duties assigned by the Customer Service Manager

 

Qualifications:

 

• Must have 2-3 years of customer service experience working in a manufacturing and/or distribution industry
• Strong customer service skills
• Exceptional communication skills
• Previous working with ERP systems
• Must be able to work in office for 5 days/week

 

 

If you’re interested, please submit your resume to jobs.mississaugaonsouth@expresspros.com or apply online at www.expresspros.ca/mississaugasouthon 

 

We thank everyone who applies, however, only those who qualify for the role will be contacted. 

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