Job Details:

• Answer incoming phone calls and respond to customer inquiries regarding products, pricing, and orders

• Process customer orders, quotes, and sales transactions accurately

• Provide inside sales support by identifying customer needs and recommending appropriate products or services

• Maintain and update customer records and sales information in company systems

• Coordinate with the sales team, warehouse, and other departments to ensure timely order fulfillment

• Follow up with customers regarding orders, quotes, and service inquiries

• Assist with preparing sales reports, invoices, and other documentation

• Perform general administrative tasks including filing, data entry, and email correspondence

• Maintain a professional and organized office environment

• Deliver excellent customer service and build strong relationships with clients