Customer Service Representative

Located in Hendersonville, NC

Salary: $18/hr

Call Center Reception Coordinator – $18/hr
Schedule: Monday – Friday, 8:30 AM – 5:00 PM or 9:00 AM – 5:30 PM
Location: Hendersonville, NC
Type: Full-Time

A fast-paced service company in Hendersonville is seeking a Call Center Reception Coordinator to serve as the first point of contact for customers. This role is heavily phone-based and focused on managing high call volume, troubleshooting concerns, and dispatching tickets to technicians. Ideal for someone who thrives in a structured, call center-style environment and enjoys helping people quickly and efficiently.

What You’ll Be Doing

• Answer a high volume of incoming customer calls
• Gather details and troubleshoot basic service concerns
• Create accurate service tickets and route to technicians
• Process customer orders and service requests
• Document calls and updates in internal systems
• Maintain a calm, professional tone during busy periods

What They’re Looking For

• Strong phone and customer service skills
• Comfortable in a call center or high-volume phone role
• Fast and accurate computer/data entry skills
• Organized and able to multitask under pressure
• Reliable attendance and professional demeanor
• Must pass background check and drug screen
• In-person interview required

Why This Opportunity

• Consistent weekday schedule
• Structured team environment
• Opportunity to grow in customer operations
• Great fit for someone who enjoys phone-based work

Apply Now