Technical Operations Support Specialist

Top Job

Located in Alexandria, LA

Salary: $15.00

Technical Operations Support Specialist

Location: Alexandria/Pineville, LA

Pay: $15.00 per hour

Schedule: Monday – Friday, 8:00 AM – 4:30 PM

Position Type: Full-time, Cross-functional

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Role Overview

We are seeking a detail-oriented Technical Operations Support Specialist to manage equipment flow across Receiving, Quality Assurance, and Shipping. This rotational role ensures operational excellence by maintaining accurate documentation and meeting turnaround commitments. You will adapt to daily business demands, identifying workflow risks and supporting overall lab performance in a fast-paced environment.

Key Responsibilities

• Support Receiving, QA, and Shipping functions based on daily priorities.

• Process incoming equipment, generate work orders, and maintain accurate records.

• Inspect equipment and documentation to ensure quality and regulatory compliance.

• Coordinate rush orders and communicate special handling requirements across teams.

• Prepare equipment for shipment and manage carrier pickups.

• Track nonconformances and assist with documentation issue resolution.

• Identify process improvements to support continuous quality initiatives.

Qualifications

• High school diploma or GED required (Associate degree or technical coursework preferred).

• 2+ years of experience in operations, quality, or technical support environments.

• Proficiency with ERP or similar operational software.

• Strong organizational skills and the ability to adapt to changing priorities.

• Team-oriented mindset with effective communication skills.

Benefits and Perks after Rollover

• Medical, Dental, and Vision insurance.

• 401(k) with company match.

• Health Savings Account (HSA) options.

• Paid Time Off (PTO) and paid holidays.

• Company-paid life insurance.

• Opportunities for career development and cross-training.

Apply Now