Customer Service

Top Job

Located in Houston, TX

Salary: DOE

Front Desk / Customer Service & Dispatch Coordinator

 

Position Overview

This role supports daily front-office operations by answering phones, dispatching labels, taking customer orders, and providing high-quality customer service. The ideal candidate is organized, professional, and able to multitask in a fast-paced environment.

 

Key Responsibilities

• Answer incoming calls and greet walk-in customers in a professional manner.
• Dispatch labels and ensure accurate routing of information to the correct departments.
• Take customer orders by phone or in person and enter them accurately into the system.
• Provide customer service support, including answering questions, resolving basic issues, and directing inquiries appropriately.
• Maintain a clean and organized front desk area.
• Assist with administrative tasks such as filing, data entry, and order tracking.
• Communicate effectively with internal teams to ensure timely order processing and dispatching.

Required Skills & Qualifications

• Strong communication and customer service skills.
• Ability to multitask and manage a high volume of calls or walk-ins.
• Basic computer proficiency (email, data entry, order systems).
• Attention to detail and accuracy when handling orders and labels.
• Professional demeanor and reliability.

Preferred Experience

• Previous front desk, receptionist, or customer service experience.
• Experience in dispatching or order processing is a plus

 

Please send apply online at www.expresspros.com select Houston North-TX send your resume to Fritzy.Lopez@ExpressPros.com  after completing those two steps call our office to schedule an interview with our Recruiter, Fritzy Lopez at 281-931-7100

Apply Now