Office Assistant/Water Company

Top Job

Located in Oxford, NC

Salary: $18.82

Customer Service / Utility Billing Clerk:

 

We are seeking a dependable and customer-focused professional to assist with daily utility billing operations and provide excellent service to the public. This role supports customer account management, payment processing, and general office operations.

Pay: $18.82 / Hour

Schedule: M-F 8:30A - 5P

Key Responsibilities

• Assist customers in person and by phone with questions about utility services and accounts

• Open, update, and close utility customer accounts

• Process bill payments and post transactions accurately

• Research account issues and help resolve customer concerns

• Generate service work orders as needed

• Process incoming mail and utility payments

• Maintain and update billing records and customer information

• Scan and index applications and other documents

• Operate cash register and balance payments

• Prepare and process basic reports

• Support other office staff with administrative tasks as needed

Qualifications

• High School Diploma or equivalent

• Previous customer service or office experience preferred

• Basic accounting or cash-handling experience helpful

• Strong attention to detail and organizational skills

• Professional, courteous communication with the public

• Comfortable using computers and office software

 

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