Sales

Located in Azusa, CA

Join the Specialized Recruiting Group for an exciting opportunity as a Sales Representative with a leading company in Azusa, CA! We are seeking a driven and customer-focused individual who excels in providing top-notch service in a fast-paced, manufacturing environment. In this role, you will be responsible for assisting customers at the counter, processing orders, providing product knowledge, and ensuring timely and accurate order fulfillment. Your ability to communicate effectively, solve problems efficiently, and contribute to team success will be key in delivering a positive customer experience. If you're eager to make an impact and grow within a dynamic company, we'd love to hear from you! 

Pay: $22.00-$24.00 DOE                                Schedule: Monday – Friday 8:00am-4:30pm

Benefits and Features

• Paid Holidays paid vacation and sick time
• Health, Vision, Dental, FSA, and life insurance benefit plans

Duties:

• Handling inbound customer inquiries and providing timely and accurate responses.
• Coordinating with technicians to schedule pickups and service appointments, ensuring prompt resolution of client issues.
• Entering orders into our system accurately and ensuring all necessary information is captured.
• Generating invoices based on completed orders and sending them to clients in a timely manner.
• Following up with clients to ensure satisfaction and address any concerns or additional needs they may have.
• Collaborating with other departments such as sales, operations, and finance to ensure seamless order fulfillment and customer support.
• Maintaining detailed records of customer interactions, orders, and invoicing activities.
• Providing product recommendations based on customer needs and preferences, ensuring appropriate solutions are offered.
• Managing inventory levels at the counter, ensuring products are available and properly stocked for customer orders.
• Assisting with the preparation of quotes and estimates for customers, ensuring accurate pricing and timely responses.
• Handling returns, exchanges, and warranty claims, ensuring customer satisfaction and efficient processing.
• Upselling products and services where applicable to meet customer needs and drive revenue growth.
• Resolving any customer issues or complaints in a professional and efficient manner, ensuring a positive customer experience.
• Assisting with showroom or counter displays, ensuring a clean, organized, and attractive environment for customers.

 

     Background Profile:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Sales, or a related field preferred.
• 2+ years of experience in customer service, sales, or a counter sales role, preferably in a manufacturing or industrial environment.
• Strong knowledge of products, services, and the ability to learn technical details about the company’s offerings.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members.
• Proficiency in computer software (e.g., MS Office, CRM systems, or order processing systems).
• Experience with invoicing, order entry, and inventory management systems.
• Ability to handle multiple tasks simultaneously and work in a fast-paced environment.
• Strong problem-solving skills and the ability to think quickly on your feet to resolve customer issues.
• Attention to detail and accuracy in order processing, invoicing, and customer interactions.
• Comfortable working with customers face-to-face and over the phone.
• Experience with upselling and cross-selling products is a plus.

 

About Specialized Recruiting Group:

Specialized Recruiting Group takes an individualized approach to professional placement. We provide personalized service as unique as the companies and talented candidates we serve.

Reach out to find out how Specialized Recruiting Group can help you take your career to new heights!

Our Accounting and Finance Group Specializes in Placing Top Talent in the Following Roles:

• Accounting -A/P, A/R, Controllers, Staff Accountants, etc
• HR-HR Generalist and or Manager, Payroll, Recruiters, Administrative Support
• Administrative Rolls- CSR, Purchasing, Inside sales

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