Office Admin

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Located in Cedar Rapids, IA

Salary: $19.00-22.00/hour

Our client in Cedar Rapids, IA is looking for an Office Admin!

Position Summary: Join a well-established manufacturing team as an Administrative Assistant supporting daily office operations, customer service, and logistics coordination. This role is ideal for someone with a strong customer service mindset, logistics or international shipping experience, and the ability to manage multiple administrative tasks in a fast-paced production environment. You will play a key role in supporting sales order processing, service requests, and database accuracy while ensuring smooth communication between customers and internal departments.

Key Responsibilities:

  • Enter and process sales orders accurately and efficiently
  • Answer and direct incoming phone calls with professionalism
  • Coordinate service requests and provide customer support
  • Maintain and update company databases and records
  • Assist with international shipping documentation and logistics coordination
  • Support invoicing, inventory tracking, and general office operations
  • Cross-train in additional administrative and operational duties as needed

Qualifications:

  • Previous experience in a manufacturing environment preferred
  • Background in logistics and/or international shipping required
  • Experience with QuickBooks strongly preferred
  • Strong customer service experience
  • Experience with inventory management
  • Detail-oriented with strong organizational skills
  • Ability to learn new software systems quickly
  • Ability to multitask and manage competing priorities
  • Reliable attendance and strong work ethic
  • Ability to follow written and verbal instructions

Hours:

  • Monday – Friday
  • 7:00am – 3:30pm

Pay:

  • $19-22/hour

Why You’ll Love Working with Express:

  • 401K Retirement Plan: Secure your future with our employer-sponsored 401K program.
  • Comprehensive Benefits Package: Including medical, dental, and vision coverage to keep you and your family healthy.
  • Exclusive Savings Opportunities: Enjoy discounts on hotels, flights, electronics, tickets, and more to make your personal life even better!

If you or someone you know is interested in this position, please call Express Employment at (319) 363-3345, or apply online at www.expresspros.com.

Express Office: Cedar Rapids
120 3rd Avenue Southwest
Suite 1
Cedar Rapids, IA 52404
Apply Now