Front Office Coordinator

Located in Vancouver, WA

Salary: $25.00

Front Office Coordinator

About the Position

We are seeking a professional, detail-oriented Front Office Coordinator to join our client's property management team in Vancouver, Washington. This full-time position serves as the first point of contact for our organization, ensuring exceptional customer service while efficiently managing front desk and administrative duties.

 

Hourly Rate: 20-25 per hour DOE

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Key Responsibilities

Front Desk & Phone Management:

• Answer incoming calls promptly and professionally
• Direct calls to appropriate staff members and take accurate messages
• Greet visitors and clients with a welcoming, professional demeanor

Client Services & Check-In:

• Welcome and register clients, tenants, and vendors upon arrival
• Verify appointment details and manage visitor sign-in procedures
• Schedule and confirm appointments with property managers and staff

Records & Filing Management:

• Maintain organized client files, tenant records, and property documentation
• Ensure confidentiality and compliance with privacy regulations
• Organize and maintain both physical and digital filing systems for efficient document retrieval

Administrative Support:

• Process and verify insurance documentation and vendor certifications
• Manage incoming and outgoing correspondence
• Provide exceptional customer service to clients, tenants, and property owners
• Address inquiries and concerns with professionalism and empathy
• Support property management team with daily administrative tasks

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Qualifications & Requirements

Education & Experience:

• High school diploma or equivalent required
• Associate degree preferred
• 1-2 years of receptionist, front desk, or customer service experience
• Property management or real estate office experience preferred

Skills & Abilities:

• Excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Ability to learn specialized property management software programs
• Strong organizational skills and attention to detail
• Ability to multitask effectively in a fast-paced office environment
• Professional phone etiquette and customer service skills
• Ability to maintain confidentiality and handle sensitive information

How to Apply

Email: Send your resume to staffing.vancouverwa@expresspros.com

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Compensation & Benefits

Associate Benefits Through Express Employment Professionals:

• Referral Bonuses
• Medical Insurance Plan
• Dental Insurance Plan
• Vision/Eyewear Plan
• Prescription Drug Reimbursement
• Short-Term Disability Coverage
• Direct Deposit
• Paid Sick Leave
• 401(k) Retirement Savings Plan
• Life Insurance

#1935OS

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