PROVIDER SERVICES SPECIALIST

Top Job

Located in Amarillo, TX

Salary: 17.00/hr.

POSITION TITLE:     PROVIDER SERVICES SPECIALIST - TECPDS         

                                                                         

 

JOB SUMMARY:

The Provider Services Specialist – TECPDS provides training, technical assistance, data validation and system support to childcare providers and partners to strengthen the early childhood workforce. This role will be involved with processes relating to childcare providers, including outreach, recruitment, enrollment, and maintaining licensed/registered/listed providers for participation in the Child Care Program. 

 

PRIMARY DUTIES AND RESPONSIBILITIES:

• Utilizes the TECPDS to promote, document, and track professional development opportunities within the early childhood workforce.
• Supports increased participation in TECPDS among childcare providers and partners.
• Supports childcare provider onboarding, account setup, and data entry in TECPDS.
• Assists with TECPDS system navigation during account setup and ongoing use.
• Provides training and technical assistance to childcare providers and partners.
• Analyzes TECPDS data to support workforce development planning.
• Recruits and enrolls licensed/registered/listed childcare providers for participation in the Child Care Program
• Negotiates, develops, and maintains childcare provider agreements, files, and supporting documentation
• Monitors provider childcare service delivery for compliance with the Texas Workforce Commission and local requirements
• Enrolls, maintains, and monitors Relative Care providers and Out-of-Board Area providers, which includes determination of eligibility
• Payment processing for approved attendance reporting from providers
• Reports illegal operation of unregulated childcare providers
• Assesses community childcare resources
• Collaborate with community trainings for benefit of providers and/or staff.
• Identifies community programs for benefit of customers, such as employer-assisted childcare
• Must be willing to travel and have dependable means of transportation
• All other duties as assigned

REQUIRED QUALIFICATIONS:  

• High school diploma or equivalent
• One or more years work experience with data entry, fact checking, time management, and customer service required
• Strong organizational skills are essential
• Proficiency in Microsoft Excel, Word, and Outlook
• Must have Texas valid driver’s license, auto liability insurance, and reliable transportation. Occasional local travel using personal vehicle may be required                                        

• The Provider Services Specialist position is subject to a successful background check following the offer of employment and a successful background check every two years (24 months) during employment

PREFERRED QUALIFICATIONS:

• Associates or Bachelor’s Degree in related field

• One year of full-time work experience in a licensed childcare facility, preferably in a managerial role
• Bi-lingual

WORKING CONDITIONS:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; talk or hear. There will be extended periods of standing.  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision.

 

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