Customer Service Representative

Top Job

Located in Corpus Christi, TX

Salary: $15.00

Local banking institute is in need of a Customer Service Representative to work in their Bookkeeping Department. 

Maintain open communication with customers, co-workers, supervisors, and management providing professional and courteous service.

BASIC FUNCTION:

Answer telephone inquiries and assist customers with their accounts over the phone while performing various other clerical duties.

SPECIFIC RESPONSIBILITIES
▪ Answer telephone inquiries and accurately assist customers with their accounts, while maintaining a positive and friendly attitude.
▪ Enroll and handle customer issues with Internet Banking
▪ Prepare account statements for mailing and delivery via e-mail
▪ Review and contact customers regarding possible fraud on debit cards
▪ Review Large Items daily
▪ Review New Accounts and Closed Accounts to ensure all coding completed
▪ Review and file daily reconcilements
▪ Research.
▪ Other duties as assigned.

JOB SPECIFICATIONS
EDUCATION: High School Graduate or Equivalent.
EXPERIENCE: One-year experience in bookkeeping environment and customer service skills.
SKILL: 10-key by touch, Word and Excel Spreadsheets.

This is an 8 week assignment

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