Office Admin/Inside Sales Rep

Located in Roanoke, VA

Job Title: Office Administrator / Inside Sales Representative

Position Summary

We are seeking a highly organized and customer-focused Office Administrator / Inside Sales Representative to support daily operations and drive sales growth for a construction wholesale supply business. This role combines administrative coordination with customer service and sales support, serving as a key point of contact for contractors, vendors, and internal teams.

The ideal candidate is detail-oriented, proactive, and comfortable managing both office responsibilities and sales-related tasks in a fast-paced, team-driven environment.

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Key Responsibilities

Office Administration

• Manage daily office operations including phones, email, filing, and scheduling
• Process invoices, purchase orders, and sales orders
• Maintain accurate customer and vendor records
• Coordinate deliveries, shipments, and logistics with warehouse staff
• Monitor inventory levels and assist with ordering stock
• Support accounting functions such as data entry, billing, and collections follow-up
• Maintain organized documentation for contracts, pricing, and vendor agreements

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Inside Sales

• Serve as a primary point of contact for customer inquiries
• Prepare and follow up on quotes for contractors and customers
• Process incoming orders via phone, email, and walk-in requests
• Build and maintain strong relationships with existing customers
• Identify upsell and cross-sell opportunities
• Support outside sales team with lead tracking and customer communication
• Assist with pricing updates and product promotions
• Resolve customer issues professionally and efficiently

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Qualifications

• Previous experience in office administration, inside sales, or customer service
• Experience in construction, building materials, or wholesale supply preferred
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Experience with ERP or order-entry systems a plus
• Ability to work independently and as part of a team

Easy application process; contact our office for an immediate phone interview - 540-639-1692.

Apply Now