Surgical Scheduler

Located in Portland, OR

Salary: $18-22

Surgery Scheduler – Full-Time (Temp-to-Hire)
Schedule: Monday–Friday, 8:30 AM–5:00 PM

Position Overview
The Surgery Scheduler is responsible for coordinating all aspects of patient surgery scheduling. This includes arranging surgery dates, communicating with physicians and surgical facilities, and ensuring patients and caregivers receive complete pre- and post-operative instructions. The role requires strong communication, organization, and customer service skills to support patients and their families throughout the surgical process.

 

Essential Job Functions
• Coordinate surgery scheduling with physicians, clinics, hospitals, and surgery centers.
• Provide patients, caregivers, and families with detailed pre- and post-surgery instructions.
• Address patient questions, concerns, and scheduling needs.
• Provide directions to hospitals and surgical centers.
• Ensure all physician orders and pre-operative paperwork are received and completed.
• Verify insurance coverage and obtain surgery authorizations.
• Complete all required documentation to ensure surgeries are authorized, scheduled, and billed correctly.
• Coordinate surgical assistants, special equipment, and necessary materials for each procedure.
• Schedule follow-up appointments, diagnostic therapy, or additional treatments as needed.

 

Knowledge Requirements
• HIPAA regulations
• Dental software (DAISY preferred)
• Fraud & Abuse guidelines
• Dental terminology, records, and coding

 

Skills & Competencies
• Proficiency with Windows desktop environment
• Microsoft Office Suite
• Adobe Acrobat
• Typing speed of 60 WPM
• Strong organizational skills
• Accurate record keeping
• Excellent customer service
• Clear and professional communication

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