Office Manager

Top Job

Located in Utica, NY

Salary: 20.00 - 23.00

The Office Manager ensures efficient administrative operations, with a focus on accurate records and optimal customer support.

Key Responsibilities

• Maintain and update physical and digital customer, cemetery, financial, and employee records
• Schedule and coordinate appointments and interments
• Reception, prioritizing respectful, empathetic service with discretion
• Process Accounts Payable, Accounts Receivable, and Payroll with accuracy and efficiency
• Prepare and present Balance Sheet and Profit and Loss statement quarterly to management staff and Board of Trustees
• Communicate and execute necessary journal entries with CPA
• Manage business communication, announcements, and email correspondence
• Provide detailed information to customers regarding service options, rules and policies, and associated fees.
• Assist with budget planning, maintain the general ledger, and support external audits
• Recruitment support and new hire onboarding
• Procurement of operational supplies
• Prepare weekly deposits, reconcile accounts
• Cremains release compliance and execution
• Other duties as assigned
• Report to Superintendent, Assistant Superintendent and the Board of Trustees

Required Qualifications

• High school diploma or GED is required, with additional education in accounting and/or business administration preferred.
• 1-3 years of experience in an administrative or customer service role
• Filing, scheduling, and basic bookkeeping experience a must
• Proficiency with word processing, spreadsheet, scheduling, accounting, database and email software platforms – Experience with the following programs would be preferred – Online Intuit Quick Books, Microsoft Suite, Access
• Notary Public preferred
• Information analysis skills
• Strong organization, time-management, interpersonal and communication skills
• Attention to detail and accuracy
• Ability to work in a team environment
• Valid driver’s license

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