Position Summary

We are seeking a dependable, detail-oriented, and efficient Accounts Receivable / Collections Specialist to join our client's Finance team. This position is responsible for managing customer accounts, processing and applying payments, ensuring accurate billing, monitoring outstanding receivables, and supporting timely collections.

Essential Functions

Manage assigned customer accounts and maintain accurate accounts receivable records.
Prepare, review, and distribute customer invoices and statements.
Monitor aging reports and follow up on past-due accounts through phone, email, and other correspondence.
Work professionally with customers to resolve billing questions, discrepancies, and payment issues.
Post and accurately apply payments, including checks, ACH, credit cards, and other payment methods.
Research and resolve unapplied payments and account discrepancies.
Document collection activities, customer communications, and payment arrangements.
Escalate significant collection, credit, and delinquency concerns to management.
Assist with account reconciliations and month-end closing activities.
Collaborate with Sales and other departments to resolve invoicing and customer account issues.
Assist with credit memos, adjustments, refunds, and other accounts receivable transactions.
Maintain confidentiality of customer and company financial information.
Follow company policies and procedures related to credit, billing, and collections.
Perform other accounting and administrative duties as assigned.

Required Competencies

Strong time management and organizational skills.
Excellent written and verbal communication skills.
High level of accuracy and attention to detail.
Strong ethical conduct and professionalism.
Intermediate to advanced Microsoft Excel skills.
Proficiency with Microsoft Office, including Word and Outlook.
Strong problem-solving and research skills.
Ability to learn and effectively use accounting/ERP software.
Ability to work independently and prioritize multiple responsibilities.

Preferred Qualifications

Previous experience in accounts receivable, collections, billing, or accounting.
Experience with customer account management, payment processing, and aging reports.
Working knowledge of basic accounting principles.

#2327OS

Express Office: Mobile

3662 Dauphin Street

Suite B

Mobile, AL 36608

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