Service Advisor

Located in Willis, VA

Now Hiring: Service Advisor – Willis, VA

Pay: $20.00 per hour

We are seeking a professional, customer-focused Service Advisor to join our team in Willis, VA.

This role is perfect for someone who is organized, personable, and dedicated to delivering an exceptional customer experience.

Key Responsibilities:

• Greet customers promptly and maintain a professional, welcoming atmosphere
• Listen carefully to customer concerns and document service requests accurately
• Explain recommended services and repairs clearly and professionally
• Prepare detailed estimates and obtain customer approval
• Communicate repair timelines and provide timely updates
• Coordinate with technicians to ensure efficient workflow and quality service
• Review completed work orders for accuracy prior to vehicle delivery
• Process payments and maintain accurate service documentation
• Conduct follow-up communication to ensure customer satisfaction
• Build and maintain long-term customer relationships

Schedule:

• Tuesday–Friday: 9:00 AM – 6:00 PM
• Saturday: 9:00 AM – 3:00 PM (rotating Saturdays)

If you are dependable, detail-oriented, and committed to excellent customer service, we want to hear from you!