Director of Information Technology

Located in Chattanooga, TN

Director of Information Technology
Description:
The Director of Information Technology is an internal business partner to all our home office and field employees, supporting and growing our business in order for each guest to have an outstanding experience while reinforcing our company standards. 

Responsibilities:
The Director of Information Technology is responsible for overseeing all daily Information Technology processes and functions, provides leadership and ensures team members are completing responsibilities timely and efficiently, collaborates with other departments to ensure process and compliance standards are followed, is responsible and accountable for the functionality of all computer systems within the limits of requirements, specifications, costs, and timelines. The Director of Information Technology will also supervise the implementation and maintenance of our company’s system needs, as well as will provide guidance on security needs and ideas on how to move our business forward. 

Qualifications:
•
Bachelor’s Degree in computer science, computer engineering, or information technology preferred
•
Minimum of (5) years of experience in a Director/Manager level information technology role
•
Knowledge of compliance requirements, as well as laws and regulations
•
Advanced knowledge of proficiencies with Microsoft SharePoint, Windows 10 or 11, and Office 365
•
Advanced knowledge of software and hardware components, and demonstrated capability with installation
•
Advanced knowledge of system software installation processes and troubleshooting
•
Advanced experience troubleshooting network systems and Wi-Fi Connectivity
•
Knowledgeable and current with a wide range of software and hardware components
•
Excellent verbal and written communication skills
•
Strong interpersonal skills
•
Ability to multi-task while remaining organized under deadlines
•
Intent to act with integrity, professionalism, and confidentiality
Position Requirements:
•
Partner with the executive team and field leaders to own all Information Technology related activities
•
Prepare training material for staff as new products are introduced
•
Manage and report allocation of IT budget
•
Purchase and manage inventory of IT equipment, as well as set up new employees with requested company property
•
Organize and maintain company files and permissions including SharePoint, Office 365, site equipment, and new hire equipment
•
Implement IT policy and SOPs for the organization
•
Regularly check network and data security, diagnose hardware and software issues remotely and in-person
•
Ability to analyze and solve complex technical issues and have strong attention to detail with the ability to manage multiple projects
•
Diagnose hardware and software issues for users both remotely and in-person when applicable
•
Provide useful data to help guide decision making, and allow the company to scale effectively and efficiently
•
Evaluate existing policies and procedures for compliance and organizational effectiveness
•
Organize and maintain the company SharePoint site
•
Manage, build, challenge, and motivate a team of Information Technology professionals to deliver a complete Information Technology program that can scale as the company grows
•
Perform other related duties as assigned

Salary:

Competitive Salary and Benefits Package