Customer Service Representative

Located in Lafayette, IN

Salary: $17.00/hour

Job Description:

As a Customer Service Representative, you will play a crucial role in ensuring customers receive the assistance they need when it comes to their insurance coverage. You will be the first point of contact for providers, insured members, business agents, and other individuals who reach out to us with inquiries. 

 

Pay: $17/hour

Shift: Day

 

Key Responsibilities:

• Answering incoming calls in a professional and courteous manner.
• Assisting members and providers with questions related to benefits and claim status.
• Providing accurate and helpful information to resolve customer inquiries.
• Completing miscellaneous clerical duties as required.

Qualifications:

• Excellent communication skills with a polite and customer-focused approach.
• Ability to handle a high volume of calls in a fast-paced environment.
• Strong problem-solving skills to effectively address customer needs.
• Attention to detail and accuracy in documentation.
• Proficient computer skills and experience with basic office software.

 

If you're a customer-focused, detail-oriented individual with strong communication skills, we invite you to apply for this exciting opportunity to be part of a team.

Apply Now