Front Desk

Located in Bonita Springs, FL

Salary: $20 - $22

 

Job Overview

We are seeking a dedicated and professional Front Desk Coordinator to join our dynamic practice. In this vital role, you will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, insurance verification, and record management. Your strong customer service skills and administrative experience will help ensure a smooth and welcoming experience for every patient.

 

No dental experience is required. Candidates with equivalent customer service, receptionist, call center, or administrative office experience are encouraged to apply.

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Key Responsibilities

• Greet patients warmly and professionally, creating a positive first impression

• Schedule appointments accurately using practice management software (training provided)

• Verify insurance coverage and benefits

• Collect payments and assist with billing inquiries

• Maintain and update patient records within electronic systems

• Answer and manage multi-line phone systems with professionalism and efficiency

• Assist with patient intake procedures and documentation

• Support overall office operations and communication between staff and patients

• Ensure compliance with confidentiality and privacy regulations (HIPAA)

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Qualifications

• Previous experience in customer service, front desk, receptionist, or administrative support roles required

• Medical or dental office experience is a plus but not required

• Strong communication skills and professional phone etiquette

• Basic computer proficiency (Microsoft Office, email, scheduling systems)

• Ability to multitask in a fast-paced environment

• Strong organizational skills and attention to detail

• Bilingual abilities are a plus

• Willingness to learn insurance processes, scheduling systems, and office procedures

 

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