Project Coordinator

Located in Grand Rapids Township, MI

Salary: $23.00/HR

Project Coordinator Job Summary:

An innovative leader in the windows and doors industry is looking for an organized and critical thinker to join their highly successful sales team as a Project Coordinator. This position will be responsible for assisting the team as a liaison between the residents, builders and the internal sales team. 

Project Coordinator Responsibilities:

• Scheduling order verification by coordinating dates & times with Sales Reps, Homeowners, and Order Verification Specialists via phone call, text, and email
• Answering customer inquiries and problem-solving for customers (internally and externally)
• Ensuring outstanding customer service as the customers’ main contact
• Responding to and resolving customer concerns/complaints
• Confirming that all customer requirements have been met and documented
• Monitor, update and troubleshoot any potential shipping and delivery issues by working closely with the logistics and warehouse team to resolve discrepancies and find solutions. 
• Using and training on company proprietary software to complete all parts of the job

Schedule: Monday - Friday 8am-5pm

Pay: $23.00/HR.

Project Coordinator Qualifications:

• Previous Customer Service or Administrative experience required
• Professionalism and empathy when dealing with tense situations
• Good written and verbal communication skills
• Administrative, organizational, planning and multitasking skills
• Ability to work independently without direct supervision
• Time management skills to organize daily planning and monthly activities and meet deadlines
• Proactive and outside the box thinking approach 
• Customer service skills to interact effectively with employees and outside customers
• Shift priorities quickly without losing attention to detail
• Knowledge of Microsoft required, experience with Salesforce preferred

Apply Now!

• Quick Apply Here
• Send Grant your resume: grant.stevens@expresspros.com
• Give our office a call: 616-281-0611
• Stop by our office: 1760 44^th Street SW, Suite 10, Wyoming, MI 49519, Inside the Chateau Centre

Location: Grand Rapids, MI

Position Type: Full-time, Evaluation hire   

 

What Makes Express Employment Professionals Different?

Express Employment Professionals is a local employment agency that has been helping people find great jobs in Grand Rapids since 1996. We focus on helping people find permanent, long term positions at some of the best companies in the area. Every week we are actively working with 130+ companies in the Greater Grand Rapids area.

Express has a wide variety of jobs available, including:

• Light Industrial
• Skilled Trades
• Administrative
• Professional

Benefits of working with Express:

• Weekly Pay
• Medical, Dental, Vision, Short-Term Disability, and Life Insurance
• 401(K) Savings Plan
• Holiday and Vacation Pay
• Scholarship programs
• Free Online Training

Apply today on the ExpressJobs app! Search for other great job openings in your area, build your profile, and apply, all from your mobile device. Available in the Apple App Store or Google Play.

Apply Now