Logistics Coordinator

Salary: $60,000–$65,000 per year
Location: Offsite facility in Vaughan
Schedule: 5:00 a.m. – 2:00 p.m., Monday to Friday

About the Role

We are seeking a reliable and detail-oriented Logistics Coordinator to support day-to-day dispatch operations. This role is responsible for the timely assignment and monitoring of driver activities to meet customer requirements. You will work closely with drivers, customer staff, and internal teams to ensure efficient movement of goods and quick resolution of any issues.

Key Responsibilities

• Assign extra and dedicated drivers across multiple locations for live dispatch activities.
• Communicate directly with drivers and customer personnel to ensure timely deliveries.
• Monitor driver start times and follow up with ICs/drivers as needed.
• Track and monitor driver activity using internal systems.
• Keep customers informed of delays, issues, or changes, and escalate to the Dispatch Supervisor or Operations Manager when required.
• Manage last-minute or unplanned customer requests, ensuring clear communication and proper follow-up.
• Coordinate with warehouse teams, sales representatives, and service vendors when necessary.
• Monitor inbound email requests and dispatch pickup or delivery tasks accordingly.
• Review trip sheets and PODs to ensure compliance.
• Assist drivers during start-of-day processes, including locating missing freight.
• Cross-train with Logistics Managers and provide occasional backup coverage.
• Respond to unexpected events or operational disruptions as they arise.
• Perform other duties as assigned by management.

Qualifications

• Previous experience in dispatch, logistics, or transportation operations (preferred).
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment and manage shifting priorities.
• Proficient with computer systems and able to learn new platforms quickly.
• Reliable, punctual, and able to work a consistent 5 a.m. start.