CSR/Insides Sale Support

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Located in Northbrook, IL

Salary: $48k-$55k Annually

Job Title: CSR / Inside Sales Support
Location: Northbrook, IL
Salary: $48,000 – $55,000 Annually

 

Job Overview:
Express Employment Professionals is assisting a local company that specializes in cleaning products for hospitals, hotels, and senior living centers in hiring a motivated and personable Customer Service Representative / Inside Sales Support professional. This role focuses on customer outreach, order follow-up, and supporting the inside sales team while identifying opportunities to upsell existing clients.

 

Key Responsibilities:

• Make outbound calls to current customers for relationship-building and follow-ups
• Support inside sales team with order processing and customer communication
• Identify and pursue upselling opportunities with established clients
• Maintain accurate records and customer interactions in HubSpot CRM
• Provide professional, friendly service on every call
• Coordinate with internal teams to ensure smooth order fulfillment

Qualifications:

• Experience using HubSpot CRM (required)
• Excellent phone presence and strong communication skills
• Sales experience preferred
• Knowledge of healthcare (hospitals, nursing facilities) or hospitality industries preferred
• Strong multitasking and organizational abilities
• Bilingual skills (English/Spanish) is a plus
• Recent university graduates encouraged to apply

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