CSR/Insides Sale Support

Share

Top Job

Located in Northbrook, IL

Salary: $48k-$55k Annually

Job Title: CSR / Inside Sales Support
Location: Northbrook, IL
Salary: $48,000 – $55,000 Annually

 

Job Overview:
Express Employment Professionals is assisting a local company that specializes in cleaning products for hospitals, hotels, and senior living centers in hiring a motivated and personable Customer Service Representative / Inside Sales Support professional. This role focuses on customer outreach, order follow-up, and supporting the inside sales team while identifying opportunities to upsell existing clients.

 

Key Responsibilities:

  • Make outbound calls to current customers for relationship-building and follow-ups
  • Support inside sales team with order processing and customer communication
  • Identify and pursue upselling opportunities with established clients
  • Maintain accurate records and customer interactions in HubSpot CRM
  • Provide professional, friendly service on every call
  • Coordinate with internal teams to ensure smooth order fulfillment

Qualifications:

  • Experience using HubSpot CRM (required)
  • Excellent phone presence and strong communication skills
  • Sales experience preferred
  • Knowledge of healthcare (hospitals, nursing facilities) or hospitality industries preferred
  • Strong multitasking and organizational abilities
  • Bilingual skills (English/Spanish) is a plus
  • Recent university graduates encouraged to apply

Express Office: Northbrook
869 Sanders Road
Northbrook, IL 60062
Apply Now