Share
Located in Reno, NV
Salary: 17.50-18.50
Position Summary: We are seeking a motivated and customer-focused Entry-Level Help Desk Technician to join our IT team. This role is ideal for someone looking to begin or grow their career in Information Technology. The Help Desk Technician will provide first-level technical support to end users, troubleshoot basic hardware and software issues, and assist with system maintenance.
Provide first-level technical support via phone, email, or in person
Troubleshoot hardware, software, and basic network issues
Assist with password resets and user account management
Set up and configure desktops, laptops, printers, and mobile devices
Install basic software and updates
Document support requests and resolutions in ticketing system
Escalate complex issues to senior IT staff when needed
Maintain a professional and helpful attitude with all users
Let's make sure we can contact you! Please verify your information below. Our office will reach out to you as soon as possible.
Provide at least one of the following
Wanting to get noticed? A complete application helps you get to the top of the stack and helps us find the best job match for you.
Click here to get started or use any of the links below to focus on a particular section
You have added to your online profile Review your skills profile