Call Center Agent

Top Job

Located in Pittsburgh, PA

Salary: $14.50-$16.00/hr

THIS IS A DIRECT HIRE OPPORTUNITY!!

JOB DUTIES:

• Answering incoming telephone calls, emails, text messages, and web chats.
• Taking and dispatch of client messages
• Tracing of client personnel
• Implementation of system changes at appointed times
• Multiple system and software monitoring and dispatch
• Periodic review and update of client information
• Logging and totaling operational data
• Reporting of service level and client requests to management and/or ownership
• Greeting clients and visitors
• Housekeeping of work area
• Any other duties as assigned by management and/or ownership

QUALIFICATIONS:

• 1+ year experience in dispatch, call center, customer service, or administrative support.
  
• Clear, professional phone and written communication skills
• Strong multitasking ability; comfortable monitoring multiple systems/screens
• Proficient with Microsoft Office and basic data entry; quick learner on new systems.
• Reliable, punctual, and able to work scheduled shifts (including nights/weekends if required).

Client will offers full training, and a clean and safe working environment with free
off street parking. Employees are eligible to work from home after training period
of up to one year, upon requirements being met.

Apply Now