Customer Service

Top Job

Located in Amarillo, TX

Salary: 13.50

Customer Service Representative / Collections Support

 

Schedule: Monday–Friday, 7:55 AM–4:55 PM (40 hours/week)
Pay: $13.50/hr
Dress Code: Business Casual (slacks/blouse)

 

We are seeking a dependable and detail-oriented Customer Service Representative to support multiple departments in a fast-paced office environment. This is a great entry-level opportunity for someone who enjoys helping customers, working with computers, and being part of a team.

 

Key Responsibilities:

• Answer and assist inbound customer calls (high call volume environment)

• Provide professional and courteous customer service over the phone and in person

• Help customers set up and navigate online portal accounts

• Research customer accounts and document information accurately

• Prepare and track delinquent accounts for submission

• Enter and update data in logs and spreadsheets

• Follow established policies and procedures

Qualifications:

• Previous customer service or call center experience preferred

• Strong data entry skills with attention to detail

• Comfortable learning new software systems

• Proficient in Microsoft Word, Excel, and Outlook

• Reliable, punctual, and able to follow directions

• Team-oriented with the ability to work independently when needed

• Positive attitude and willingness to learn

This position offers valuable experience in customer service, account research, and office operations, with the potential for full-time employment based on performance and business needs.

Apply Now