Office Administrator

Top Job

Located in Jacksonville, NC

Salary: $13.50

We are seeking a highly organized and customer-focused Office Administrator to support a busy and fast-paced service-based company. This role is essential in ensuring smooth daily operations, excellent customer service, and efficient coordination between office staff and field technicians.

If you thrive in a structured environment, enjoy multitasking, and take pride in keeping operations running smoothly, this opportunity is for you!

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Key Responsibilities

• Answer and manage incoming calls professionally and efficiently

• Schedule service appointments and coordinate technician dispatch

• Communicate with customers regarding appointments, updates, and billing inquiries

• Prepare and process invoices, estimates, and work orders

• Maintain customer records and update CRM/software systems

• Assist with accounts receivable and accounts payable support

• Order office supplies and maintain organized filing systems

• Support management with administrative reporting and documentation

• Ensure exceptional customer experience from initial contact to service completion

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