Location: Kailua, Kona

Schedule: Full-Time | Day Shift | Monday - Friday

Shift: 7:00AM - 3:30PM - Monday - Friday

8:00AM - 12:00PM - Saturday

Pay: $22 -$28/hr

We are hiring a Counter Sales Representative (Customer Service / Inside Sales) to support daily customer service and sales operations. This role is ideal for someone who enjoys working with customers, staying organized, and helping ensure orders are processed accurately and efficiently.

If you are detail-oriented, professional, and enjoy a mix of customer interaction and order processing, this is a strong opportunity.

Why You’ll Want This Job

This is a stable, hands-on customer service role where your work directly supports daily business operations. You’ll be part of a team environment where accuracy, professionalism, and strong customer service matter.

This is a great fit for someone who wants steady work, consistent responsibilities, and a position that keeps you busy throughout the day.

Your Contribution & Impact

Customer Service Support:
Greet customers and provide friendly, helpful service at the counter.

Order Processing:
Create quotes, sales orders, invoices, and credits while ensuring accuracy.

Product Assistance:
Help customers find the correct products and recommend alternatives when needed.

Warehouse Coordination:
Work closely with warehouse staff to ensure orders are pulled correctly and completely.

Accuracy & Documentation:
Enter serial numbers correctly, ensure invoicing is completed, and follow company procedures.

Phone & Follow-Up:
Answer incoming calls and follow up on research requests, quotes, and customer orders.

Merchandising & Stocking:
Maintain organized counter displays and stock shelves while keeping areas clean and presentable.

Customer Issue Resolution:
Assist with customer complaints and help resolve concerns professionally.

Continuous Learning:
Research products and improve product knowledge to better support customers.

Attributes for Success

Strong customer service and communication skills
Detail-oriented and organized
Comfortable using computers for invoicing, quotes, and order entry
Able to multitask in a fast-paced environment
Professional attitude and dependable attendance
Willing to learn products and improve knowledge over time

The Advantages for You

Long-Term Opportunity:
Stable role with consistent daily responsibilities.

Team Environment:
Work closely with sales and warehouse staff to support smooth operations.

Skill Building:
Gain valuable experience in customer service, sales support, and product knowledge.

Steady Schedule:
Day shift work with consistent routine.

Apply Today

Call (808) 792-7005 to schedule your interview
or submit your resume to be considered.

Immediate openings available.

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