Customer Care Representative

Top Job

Located in Lenexa, KS

Customer Care Representative
Location: Kansas City, KS
Schedule: Full-time | Shift varies, includes possible schedule adjustments
Pay: $15.50/hour to start, increase to $17.50/hour within 3–6 months + $1.00/hour attendance bonus

Express Employment is seeking Customer Care Representatives to support omni-channel customer service for web-based government tools. This role is ideal for someone who values professional customer care and thrives in a fast-paced, technology-driven environment. You’ll assist users through voice and written communication, providing clear, empathetic, and solution-focused support.

Job Responsibilities:

• Assist customers with web-based tools and online services

• Provide accurate, timely responses to inquiries related to government transactions

• Communicate clearly and professionally in both verbal and written formats

• Navigate multiple systems and applications efficiently

• Follow compliance, quality, and data security standards

• Participate in required training, coaching, and team meetings

Qualifications:

• Strong verbal and written English communication skills

• Ability to clearly articulate information (very important)

• Proper grammar, vocabulary, and professional communication required

• Comfortable working in a fast-paced, technology-driven environment

• Must pass background check (government account requires a clean record)

• Must pass drug screening

Benefits of working with Express:

• Weekly pay

• Medical, dental, and vision insurance options

• 401(k) retirement plan

• Referral bonuses

COME WORK WITH THE #1 STAFFING AGENCY IN KANSAS CITY!
Apply now and call 913-358-0779 to schedule an interview. We look forward to hearing from you!

Apply Now