Account Representative
Top Job
Located in Sylvania, OH
Salary: $18 per hour FIRM
Sylvania, OH
Monday-Friday
8A-5P
$18 per hour
**MUST HAVE CUSTOMER SERVICE WORK LONGEVITY!
Primary Duties:
- Manage daily operations including:
o Updating service calls as they come in
o Creating work orders for production
o Ensuring all orders ship & deliver to the customer within the requested time frame
o Updating tracking information and communicating with the customer expected deadlines
o Utilizing company software to manage, create, and track service requests
o Answering phones and assisting customers with specific needs
Collecting, analyzing, and presenting data related to customer interactions such as but not limited to:
- Aging Reports
- Customer Scorecards
- KPI Reports
#1349OS
Express Office: Toledo
5350 Airport Highway
Suite 104
Toledo, OH 43615
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