Account Representative

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Located in Sylvania, OH

Salary: $18 per hour FIRM

Sylvania, OH

Monday-Friday 

8A-5P

$18 per hour

**MUST HAVE CUSTOMER SERVICE WORK LONGEVITY!

 

Primary Duties:


- Manage daily operations including:

o   Updating service calls as they come in

o   Creating work orders for production

o   Ensuring all orders ship & deliver to the customer within the requested time frame

o   Updating tracking information and communicating with the customer expected deadlines

o   Utilizing company software to manage, create, and track service requests

o   Answering phones and assisting customers with specific needs

Collecting, analyzing, and presenting data related to customer interactions such as but not limited to:
- Aging Reports
- Customer Scorecards
- KPI Reports

 

 

 

 

#1349OS

 

 

Express Office: Toledo
5350 Airport Highway
Suite 104
Toledo, OH 43615
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