E-Commerce Assistant/Customer Service Representative

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Located in parsippany, NJ

Salary: 20

E COMMERCE SERVICES - AMAZON, EBAY, WEBSITE
Will be trained on online services. Emails, order processing, following up on messages and returns and refunds.

• Handle customer inquiries and complaints
• Provide information about the products and services
• Process orders, update inventory and work with warehouse team for order process
• Use the Internet to research solutions and information to resolve issues and requests
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Answer customer inquiries relating to product, existing online orders and warranty
services

Express Office: Parsippany
140 Littleton Road
Suite 110
Parsippany, NJ 07054
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