Membership Transition Specialist

Located in Venice, FL

Salary: $22.00 Per Hour

Membership Transition Specialist

Key Responsibilities

·       Responsible for processing membership cancellation requests in Oracle, SFDC and updating the cancellation tracker as per timelines

·       Maintaining member files in shared drives

·       Processing agreement changes in SalesOptima, SFDC & oracle

·       Processing FBC+ cancellation requests

·       Handling member enquiries about cancellation, billings and refunds

·       Processing member refunds, while ensuring accuracy

·       Participating in team

 

Skills required

·       1 year experience in general accounting using QuickBooks/oracle

·       Strong problem-solving skills, basic accounting principles knowledge, documentation skills

·       Excellent verbal and written communication skills needed with ability to meet established deadlines

·       Must be a self-starter, detail oriented and have can-do attitude.

·       Must be willing to work in dynamic business environment and adaptive to change.

·       Experience with data entry, record keeping, and computer operation 

·       Experience with Excel

·       Accounts Payable / Accounts Receivable experience a plus 

·       Must be willing to work as part of diverse team and be a team player

·       Strong customer service orientation

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