Receptionist/ Scheduler

Located in Naples, FL

Salary: $20-$22hr

Job Title: Receptionist/ Scheduler (NAPLES)
Schedule: Monday – Friday | 7:30 AM – 4:30 PM

Pay: $20-$22hr (Depending on experience) 

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Job Responsibilities:

The responsibilities of this position include, but are not limited to:

• Greet and welcome customers as soon as they arrive at the office

• Assist customers over the phone and in person

• Answer, screen, and direct incoming calls as needed

• Create and schedule estimate requests and manage estimator schedules

• Coordinate and dispatch crews in a construction environment (REQUIRED)

• Maintain daily scheduling and adjust field schedules as needed based on job progress and changes (REQUIRED)

• Process over-the-phone and in-person payments (checks, credit cards, and cash)

• Ensure the reception, kitchenette, and off-stage areas are tidy and presentable

• Keep supplies stocked and order materials as needed

• Handle incoming and outgoing mail/packages

• Request and file Certificates of Insurance (COIs) for customers

• Keep up to date on email correspondence

• Perform other clerical/receptionist duties such as filing, scanning, photocopying, data entry, and faxing

• Other duties as assigned

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Major Competencies & Requirements:

• Proven experience scheduling and dispatching in a construction environment (REQUIRED)

• Excellent customer service skills

• Attention to detail and accuracy

• Proven work experience as a Receptionist, Front Office Representative, Scheduler, or similar role

• Ability to meet deadlines

• Ability to maintain confidentiality

• Ability to make sound judgment calls

• Vendor relationship skills

• Ability to work collaboratively with the office team

• Proficiency in Microsoft Office Suite

• Hands-on experience with office equipment (e.g., fax machines and printers)

• Professional attitude and appearance

• Strong written and verbal communication skills

• Ability to be resourceful and proactive when issues arise

• Excellent organizational skills

• Strong multitasking and time-management skills with the ability to prioritize tasks

• Bi-lingual a plus

• High school diploma required
  
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