IT Administrator

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Located in West Des Moines, IA

Salary: $65k-$80k BOE

IT Administrator

Location: On-Site
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Salary: $65,000–$80,000 (Based on Experience – higher end available for the right candidate)


About the Role

A well-established, globally connected organization is seeking a dedicated and service-oriented IT Administrator to manage day-to-day IT operations for its U.S. office. This is a highly visible, hands-on role where you will serve as the primary point of contact for all IT-related needs. You will be the sole IT professional on-site, supporting internal employees with hardware, software, and network troubleshooting while collaborating with an international corporate IT team.

If you enjoy solving problems, supporting end users, and taking ownership of IT operations, this role offers the opportunity to make a significant impact within the organization.


Key Responsibilities

  • Provide day-to-day IT support to internal staff (help desk environment)
  • Troubleshoot computer, internet, and software-related issues
  • Set up and configure new hire workstations, laptops, and user accounts
  • Install and maintain printers and other office hardware
  • Maintain system functionality and minimize downtime
  • Coordinate with corporate IT team as needed
  • Manage system updates, security protocols, and general IT best practices
  • Deliver exceptional customer service to internal employees

Required Qualifications

  • Proven IT experience in a support or administrator role
  • Strong Help Desk experience
  • Working knowledge of IT systems, hardware, and software
  • Strong troubleshooting and problem-solving skills

Express Office: Des Moines (West)
1801 Grand Avenue
West Des Moines, IA 50265
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