Financial Center Manager I

Located in Raleigh, NC

Essential Duties and Responsibilities

• Direct all operational aspects for assigned branch
• Develop and execute plan to meet goals and metrics for assigned branch
• Interview and select candidates that support culture and mission to fill vacancies in assigned branch
• Provide training, development and motivation for staff to help them achieve individual success
• Manage employee concerns, provide coaching and feedback to staff along with corrective action when needed
• Address member service issues promptly with a goal toward providing an appropriate resolution
• Participate in community networking opportunities to enhance brand and credit union reputation while building a sales pipeline
• Adhere to high ethical standards, modeling appropriate behavior and expectations for staff while complying with policies and regulations
• Originate and process mortgage and consumer loans in accordance with all regulations and company policies and procedures

Qualifications

• Minimum 1 year previous management experience, preferably in financial services or a sales management role
• Minimum 2 years previous sales experience with proven track record of success
• Must have ability to work well under pressure in a goal-oriented environment
• Position requires an NMLS registration or must be obtained within 90 days of employment