IT support Specialist

Located in Little Rock, AR

Salary: TBD

Job Summary:
We are seeking a skilled and dependable IT Support Specialist with at least 3 years of hands-on experience to join our team. The ideal candidate will be responsible for maintaining computer systems, troubleshooting technical issues, and supporting end users in a fast-paced environment.

Responsibilities:

• Provide technical support for hardware, software, and network issues

• Install, configure, and maintain desktops, laptops, printers, and other IT equipment

• Troubleshoot system, network, and connectivity problems

• Manage user accounts, permissions, and access controls

• Perform routine system updates and backups

• Document support tickets and maintain accurate IT records

• Assist with cybersecurity best practices and system security

Requirements:

• Minimum of 3 years of IT support or related experience

• Strong knowledge of Windows operating systems and Microsoft Office 365

• Basic understanding of networking concepts (TCP/IP, DNS, DHCP)

• Experience with Active Directory

• Excellent problem-solving and communication skills

• Ability to work independently and as part of a team

Preferred Qualifications:

• CompTIA A+, Network+, or other relevant certifications

• Experience with ticketing systems

Benefits:

• Health, dental, and vision insurance

• Paid time off

• Opportunities for growth and advancement

Apply Now