Cashier / Retail Customer Service Associate (Evergreen)

Located in Mississauga, ON

Salary: Per hr $18 - $20

Position: Cashier & Retail Customer Service Associate

Job Type: Full-time

Location: Mississauga, ON

Reports To: Store Manager / Shift Supervisor

About the Role:

The Cashier & Retail Customer Service Associate is responsible for providing friendly, efficient service to customers while processing transactions accurately. This role supports daily store operations, maintains a clean and organized environment, and ensures a positive shopping experience for all customers.

Key Responsibilities:

Cashier Duties

• Process customer purchases using POS systems (cash, debit, credit)

• Handle returns, exchanges, and refunds according to store policies

• Balance cash drawer and ensure accuracy in transactions

• Issue receipts, gift cards, and store credits

• Maintain a clean and organized checkout area

Customer Service Duties:

• Greet customers and provide assistance with product inquiries

• Offer recommendations and guide customers to products

• Resolve customer concerns or escalate to management when needed

• Maintain knowledge of store promotions, sales, and policies

• Ensure a positive and welcoming shopping environment

Store Support:

• Stock shelves, replenish merchandise, and maintain product displays

• Assist with inventory counts and receiving shipments

• Keep store clean, organized, and safe (floors, shelves, fitting rooms, etc.)

• Follow all company procedures, including loss prevention and safety guidelines

Qualifications:

• High school diploma or equivalent preferred

• Previous retail or customer service experience is an asset

• Strong communication and interpersonal skills

• Basic math skills and comfort using POS systems

• Ability to multitask in a fast‑paced environment

• Reliable, punctual, and customer‑focused

• Ability to lift light weight and stand for extended periods

Key Competencies:

• Friendly and professional attitude

• Strong problem‑solving skills

• Attention to detail and accuracy

• Team player with a positive mindset

• Ability to remain calm under pressure

Note:

Vacancy Status: This is a proactive recruitment campaign to build a talent pool of high-quality candidates for anticipated opportunities in 2026. This posting is for talent pooling and marketing purposes.

AI Disclosure: YES. Our agency utilizes Artificial Intelligence (AI) tools to assist in the initial screening, assessment, and categorization of applications to better match candidates with future client needs.

Post-Interview Notification: If you are invited to a formal interview for our talent pool, we will provide you with a status update on your application within 45 days of that interview.

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