Customer Service Sales Associates

Located in White City, OR

Salary: $18+ DOE

Job Description:
We are seeking a detail-oriented and customer-focused individual with knowledge of firearms and prior sales experience to join our team as a Customer Service Sales Associate/Data Entry Specialist. In this role, you MUST have firearm knowledge and will provide exceptional service to our clients, manage data entry tasks, and assist with various clerical duties to ensure smooth operations.

Responsibilities:

• Deliver outstanding customer service through phone, email, and in-person interactions.
• Accurately and efficiently perform data entry tasks.
• Collect, organize, and manage customer information and data.
• Enter orders, process invoices, and ensure accurate recordkeeping.
• Assist with general clerical tasks, including filing, scanning, and photocopying.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to resolve customer issues or inquiries promptly.

Experience and Skills:

• Previous experience in an office or customer service role (preferred).
• Proficiency in Microsoft Office Suite, particularly Excel and Word.
• Strong typing skills with excellent speed and accuracy.
• Familiarity with data entry processes and software.
• Basic math skills for order entry and invoicing.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Knowledge of firearms and prior sales experience is required.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shifts
• Day shifts
• Monday to Friday

Compensation:
$18.00+ DOE

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